Privacy Policy

1. Introduction

VeloStaq ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our services. By accessing and using VeloStaq, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

2. Information We Collect

3. How We Use Your Information

We use the information we collect for various purposes:

• To provide, operate, and improve our services
• To respond to your inquiries and provide customer support
• To process service requests and discovery calls
• To send promotional communications (with your consent)
• To analyze usage patterns and improve user experience
• To comply with legal obligations
• To prevent fraud and ensure security
• To maintain and develop our platform

4. How We Share Your Information

We do not sell, trade, or rent your personal information. However, we may share information in the following circumstances:

• Service Providers: We may share information with third-party service providers who perform services on our behalf (hosting, analytics, email delivery)
• Business Partners: With your consent, we may share information with partners relevant to your project needs
• Legal Compliance: When required by law or to protect our rights and safety
• Business Transfers: In case of merger, acquisition, or bankruptcy

5. Data Security

We implement industry-standard security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for data in transit
• Secure authentication mechanisms
• Regular security audits and updates
• Limited access to personal information
• Employee confidentiality agreements

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you
• Correction: You can request that we correct inaccurate information
• Deletion: You can request deletion of your information
• Opt-out: You can opt-out of marketing communications at any time
• Data Portability: You can request your data in a portable format

To exercise these rights, contact us at privacy@velostaq.com.

7. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. The retention period may vary depending on the context of the processing and our legal obligations.

If you wish to delete your information, please contact us, and we will process your request in accordance with applicable laws.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing any personal information.

9. Children's Privacy

VeloStaq services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information and terminate the child's account.

10. GDPR and International Compliance

If you are located in the European Union or other jurisdictions with data protection regulations, you have additional rights. We comply with the General Data Protection Regulation (GDPR) and similar laws.

For EU residents, you have the right to lodge a complaint with your local data protection authority if you believe we have violated your rights.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of our services after such modifications constitutes your acceptance of the updated Privacy Policy.